Sunway Carnival Mall parking rates:

MULTISTOREY CARPARK:
-- FIRST 2 HOURS OR PART THEREOF: RM2
-- EVERY SUBSEQUENT HOUR OR PART THEROF: RM1

BASEMENT CARPARK:
-- FIRST 2 HOURS OR PART THEREOF: RM2
-- EVERY SUBSEQUENT HOUR OR PART THEROF: RM2

MOTORCYCLE PARKING:
- BASEMENT:
-- PER ENTRY: RM1

Lost Ticket: RM30

VALET & OUTSIDE PARKING:
-- Monday to Thursday: RM10 per entry
-- Friday, Saturday, Sunday & Public Holiday: RM12 per entry

Our carpark is open from 8AM – 3AM. Overnight parking is not allowed in the mall.

Our valet parking services are available at the Main Entrance near Uniqlo and the West Entrance near The Brew House.

Yes, we have a total of 18 disable parking bays. They are located at:
Zone A: CP3 – CP7, Multilevel Car Park
Zone B: Basement Car Park

The driver of the vehicle should have a valid & visible handicapped sticker placed on the windscreen.

The Carpark helpdesk operation hours are from 8.00 am – 3.00 am daily.

Our carpark helpdesks are located on Level CP3 at Zone A and Level 2A at Zone C. If you have difficulties in locating them, kindly contact them at +604-2020 282.

You can reload your Touch 'n Go card at TNG kiosks located at CP3, SENQ, WATSONS and other available designated locations.

Payment via Autopay Stations:
1. Enter your license plate Proceed to make payment number on the screen.
2. Using bank cards (credit or debit) or e-wallets (TNG e-wallet, Grab Pay, Boost, Shoppe Pay).

The Auto Pay Stations are located at:
Zone A:
CP3 – CP7 (Escalator Lobby)

Zone B:
Travellator Lobby

Zone C:
2nd Floor – Lift Lobby CP2
CP3 - CP4 - Travellator Lobby

Payment via Sunway Super App:
1. Tap ‘Smart Parking’ icon in homepage.
2. Register new vehicle number under “Vehicle”.
3. Select the vehicle number plate under “Vehicle Number” drop down box.
4. Tap “confirm” and proceed to make payment via bank cards or e-wallet.

Full Sunway Points redemption is allowed when you tap ‘select e-points’ at payment page.
Full FAQ here: https://bit.ly/3dRtCN8
Download the app now: http://onelink.to/3d7qhs

Payment via TNG Physical Card:
1. Drive to the exit lane.
2. The system will scan your car's license plate and check that the license plate displayed at the exit machine is correct.
3. Make payment by tapping your TNG card on the exit reader.

No, the system allows all vehicles to enter the carpark. However, please ensure that your e-wallet has sufficient balance before proceeding to make payment prior to your exit.

Please use the available payment methods before collecting your car. Once payment is complete, you have a 20-minute grace period to exit the parking.

Yes, receipts will be available after each successful payment, whether through the Auto Pay Stations or via Sunway Super App. Alternatively, you may also visit the Carpark Help Desk for receipt assistance.

You may proceed to car park helpdesk or contact carpark helpdesk at +604-2020 282.

The maximum height of our car park entrance is 2.1m. Therefore, flatbeds & boom trucks are not suitable for towing inside our car park. For further advice, kindly contact our Car Park Help Desk at +604-2020 282.

Upon entering the carpark, there is a standard 15 minute grace period during which you may exit without incurring any charges.

You will need to pay additional hourly charges until you leave. You may contact our friendly carpark personnel for assistance either by using the boom gate intercom machine or by calling 04-2020 282.

No, reserving parking spaces is not available.

We do not allow overnight parking in the mall.

You may contact Car Park Helpdesk at +604-2020 282.

Please call +604-2020 282 for refund assistance or proceed to Car Park Helpdesk.

Please contact Car Park Helpdesk at +604-2020 282 for assistance. Remember to lift up the front bonnet of your car so that it is easier for our team to spot you.

Yes. For more information, you may contact the Management Office at +604-2020 128, from Monday to Friday, 9:00AM to 6:00PM except weekends and public holidays.

Drive into the entry lane of the Sunway Smart Parking System. The system will scan your car's license plate via the License Plate Recognition (LPR) and raise the boom gate. Before entering the car park, check that the license plate displayed on the entry machine is correct.

You can make payment at the Auto Pay Stations or at the Carpark Help Desks.

If the LPR (License Plate Recognition) does not detect your car plate number correctly, please call +604-2020 282 for further assistance, or proceed to the Carpark Helpdesk.